How do I sync additional phones to the controller? U by Moen Shower Installation Videos. Make sure it is not overly tightened. As long as you are connected to WiFi, you should be able to activate and control your shower. You can also turn the shower off with Alexa. What personal data will Moen have access to through the cloud? Plumb outlet A to the primary showerhead. Once the shower reaches the desired temperature. How far away will the remote controls work? Can the U by Moen shower be used in locations where local codes require only a single outlet active? Yes, Nebia by Moen has a unique pressure regulator that helps it function for as low as 20psi minimum. The max flow rate of the S3104 4-outlet valve is 14 gpm at 45 psi. Flo by Moen’s proprietary technology can detect leaks, some as small as a drop per minute, anywhere in the water supply system. The digital valve does not offer flow volume control. This issue should be resolved by replacing the o-ring(s) inside of the spout, as well as the cartridge. A 30-foot data cable connects the valve to the controller allowing for flexibility of install locations. Connecting Power Plug: Plug AC power adapter (K) into AC outlet within wood studs. First, tap the “Timer” row to open the “Timer Edit” screen. ½” on both the two outlet (S3102) and four outlet (S3104) valves. How many presets can you have for the shower? Please note, however, that intermediary structures (e.g. The temperature (thermostatic) handle only adjusts the temperature. DHCP can be set up in conjunction with static IP addressing on a given network. On models that use a handle mechanism, a broken part could also be the cause. The MotionSense faucet is not intended for use in bar sink applications. Apple phones with iOS 12 and up. However, battery backup service kit 179573 is available for purchase. How does the U by Moen shower controller mount to the wall? Will my skin be scented after an INLY shower? All current is properly isolated and sealed (through the controller) and the product is third-party certified by IAPMO (cUPC) to the standards ASSE 1016/ASME A112.1016/CAS B 125.16, ASME A112.18.1/CSA B125.1, UL 1951 and CSA C22.2 Nos. Water flow rates (at 45 psi): 2-outlet system: max flow of 6 gallons per minute (gpm) per outlet with a system max of 9 gpm. Will Moen or Flo Technologies cover expenses relating to any water damage? This is caused by debris and/or an impaired o-ring inside of the spout. After starting the infusion of essential oils in my shower, can I turn off? Click. Can I use quick connects for inlet and outlet? First, it is essential to identify the model of your faucet. Moen takes your privacy and security seriously. U by Moen leverages DHCP addressing, and is a requirement for connectivity. From the “Presets” tab of the smartphone app, you should click the “Edit” button. Flo by Moen is safe for outdoor use and is water resistant. It will extremely ease you to look guide moen troubleshooting guide as you such as. Installation Help - The total flow from all shower devices plumbed to the valve should not exceed 14gpm for the S3104 or 9gpm for the S3102. These can be changed using the U by Moen app within the “Settings” tab. Select 'Forget Controller'. 3. Why is this? A secure Wi-Fi network is needed to connect the app to the controller. Replace the cartridge (on one-handle models) or cartridges (on two-handle models). Please view the installation instructions for assistance on how to set this. Be aware that one outlet will produce a maximum of 6gpm at 45psi unrestricted on any one outlet, so this specification will need to Does the U by Moen shower controller have a touch screen? Yes. Use common words like "Morning", "Workout", "Weekend", "Work" or "Kids" over more unique words or proper names. Flo offers an optional FloProtect subscription that provides additional features along with an insurance deductible guarantee reimbursing users up to $2,500 for their homeowners insurance deductible in the unlikely event that a Flo by Moen smart water valve fails to protect the home from catastrophic water damage (see details). If the cartridge was replaced, check the old cartridge stem for a gray metal washer. My preset won't start with the Alexa voice command, Alexa is responding with an error message. Mounting Bracket Installation Prep: Drill both marked holes using a 3/16” drill bit. Will the valve fit within a regular 2" x 4" framed wall? It is essential to identify the model of the faucet in order to obtain the proper Moen service kit with the correct spout o-rings for your model; and different models utilize different sizes of o-rings. Petroleum-based lubricants may react with the rubber seals and cause the spout to become even more difficult to operate. The controller needs to be located close enough to the valve to allow for adequate slack in the 30' data cable to accommodate a drip loop in the data cable. If you experience any clearance issues, the optional wall mount kit 177566 can be purchased on www.moen.com or by contacting Moen Consumer Support at 1-800-BUY-MOEN. Reason: The requested temperature is higher than the "Maximum Temperature Setting" within the U by Moen app for that shower. Lock into place by rotating the dial clockwise until the indicator notches align. The U by Moen shower digital controller mounts easily and connects to the digital valve through a waterproof data cable. Moen takes your privacy and security seriously. The Moen 2 outlet valve (S3102) features two outlets and has a maximum flow rate of approximately 9gpm at 45 psi. Can I buy this faucet without owning a voice assistant? The first option is an audible tone from the controller; this is the factory default. Does the U by Moen shower measure/display water usage during or after a shower? If there is a sticker on the box that states, "Works with Apple HomeKit", it will be compatible with Apple HomeKit. What kind of cleaner can I use on non-LifeShine components? This outlet should be installed above the valve body. Please view our Find Your Product section to determine your model. The controller can be cleaned using a mild soap and water solution with a non-abrasive cloth or sponge. U by Moen Shower. A GFCI outlet will provide additional protection. Not at this time. Access the 'Technical Information' page on the controller. Cisco: EA3500; EA6300; EA9200 If the spool does not move freely, then the 1423 balancing spool will need to be replaced. These can be changed using the U by Moen app within the “Settings” tab. Only users in the US and Canada are able to download the app to sync the controller to the app. Next, select what happens to signal the timer has reached zero. The max flow rate of the S3104 four 4-outlet valve is 14 gpm at 45 psi. With the Moen ioDIGITAL™ vertical spa, a pressure of at least 40 psi is recommended for optimal performance and satisfaction. The access panel is a standard code requirement and is required to access the shut-offs, filter screens, AC outlet and optional battery backup and service the valve if needed. Does it run on batteries or use AC power? risks could occur. Outlet Caps: Remove and discard outlet protective caps (B) from top of shower valve. Are they included? New versions of the app will be made available in the Apple App and Google Play store as the operating system is updated. What smart home systems is U by Moen compatible with? Does the U by Moen shower controller use batteries? Call +852 2506 0670 or visit the customer support page here. Is the valve compatible with PEX, copper and CPVC? If this is the case, the valve will need to be reinstalled. A crescent wrench, a Phillips head screwdriver and Moen installation tool (SKU # 118305, included) are needed. pinhole leaks, etc.). The maximum flow rate from any single outlet is 6 gpm at 45 psi. What size basket strainers do I need for my new sink? No, you do not need to purchase or install any new components to enjoy the benefits of voice control through Amazon Alexa. The controller features a Water Saving Mode option which will only allow one outlet to be active The Moen vertical spa features four spray outlets and a maximum flow rate of approximately 17 gpm at 45 psi flowing. Yes, if the iO data cable cannot be removed from the wall, adapter cable service kit 183966 is available to connect the ioDigital data cable to the U Shower valve and controller. The U by Moen is now compatible with: If you have any issues with integrating your U by Moen shower with your Amazon, Apple or Google smart home system please contact Moen customer support at 1-800-BUY-MOEN. Yes, all of the remote functionality and preset creation ability is available through the Moen app, but you will not be able to use voice commands unless you have a voice assistant. Why don't I see my wireless network when I attempt to connect to the U by Moen app? Can the app be updated from the Apple app store or Google Play? The Wave Sensor (top) works by passing your hand over the spout to turn the water on. Next, level the mounting bracket (A) on the finished wall and mark drill holes within the bracket. I just replaced the cartridge in my Moen kitchen faucet and the handle will not stay in the on position, how do I fix this? This model will have stops located on the inlets of the valve. A large flat-bladed screwdriver can be used to unscrew the balancing spool from the valve. Yes, you can turn off the shower using your smart phone if it was initially started using the controller. The U by Moen shower app is compatible with Apple iOS and Android systems. With only a few differences, Installation of a MotionSense faucet is very similar to a standard faucet. It will look similar to a large flat head screw, and it will be brass in color. Only use the provided screws to ensure a flush mount to the shower wall. There are two different screen settings depending on whether or not Water Savings Mode was enabled on the in-shower controller at the time of installation. You can find it by removing the shower hose connected at the base of the handshower. Solution: Select a temperature below the "Maximum Temperature Setting" when activating your shower with Alexa. However, the system can be controlled using Android and Apple iOS smart phones, provided the app has been downloaded to the smartphone and the controller has been connected to the cloud/internet. It’s important to adhere to the following plumbing requirements during installation: Plumb outlet A of the valve to the primary showerhead. What happens when a power outage occurs while shower is ON? What are the benefits of a cloud-based system? Hot and cold water may not be supplied to the valve, improper use or an obstruction in the spout/showerhead could cause this to happen. 2. What are the factory settings on the controller at the time of installation? Do the cables for the controller, AC power adaptor and optional battery backup need to be inserted into specific ports within the valve? How does the controller mount to the wall? Will I be able to use a static IP address? If you already have the U by Moen app on your phone, make sure it is the latest version. If your faucet has a 1225 cartridge, make sure all the screws are tight. The screen will then change to a bright red screen and display a unique PIN. Check the old cartridge stem for a gray metal washer. However, battery backup service kit 179573 is available for purchase. What kind of batteries do I need to buy? What happens when smart phones are upgraded with new operating systems? The U by Moen shower operates with standard hot water tanks and typical drainage. Do not use plumber's grade faucet grease, silicon sprays or any lubricant that may contain petroleum. From there, tap on any preset you would like to use to start the shower remotely. Can I install the U by Moen valve in an attic? The mounting bracket and screws are provided for the controller. In addition, the ioDIGITAL™ system operates under low voltage (5V). Will my shower still work if I don't use a capsule? Can I integrate the U by Moen into my smart home hub? The router is configured to be ‘hidden’, which means it will not show up in any access point list and always needs to be manually entered. "o" =  No Fragrance The max flow rate of the S3102 two-outlet valve is 9 gpm at 45 psi. Are there any special router requirements? Do I call Moen customer service or Amazon? All three ports are located on the underside of the valve between the inlets. Alexa is responding with an error message. and UL1951. Yes, one outlet can be used to fill a tub. What happens when Flo by Moen malfunctions and I don’t have FloProtect? Can I control the intensity of the fragrance in the shower? No. As the #1 faucet brand in North America, Moen offers a diverse selection of thoughtfully designed kitchen and bath faucets, showerheads, accessories, bath safety products, garbage disposals and kitchen sinks for residential and commercial applications each delivering the best possible combination of meaningful innovation, useful features, and lasting value. There is a two outlet valve (S3102) and a four outlet valve (S3104). I already have one phone synced to the controller. cold water is where hot should be and the hot water is where the cold should be. Unused Outlets: Plug any unused outlets (outlet cap [A] not included). You would need to follow the following steps to connect the new controller to your home Wi-Fi network. From there, you can rotate the infusion dial on the back of the handshower counterclockwise until it stops and then slide the capsule out. No. As the #1 faucet brand in North America, Moen offers a diverse selection of thoughtfully designed kitchen and bath faucets, showerheads, accessories, bath safety products, garbage disposals and kitchen sinks for residential and commercial applications each delivering the best possible combination of meaningful innovation, useful features, and lasting value. Do not use plumber's grade faucet grease, silicon sprays or any lubricant that may contain petroleum. Although it is not considered pressure balancing, the user still receives similar benefits of temperature control and the valve meets applicable thermostatic safety codes. Can I add multiple controllers for the U by Moen shower valve? Linksys: WRT1900AC v2 How many presets can you have for two outlet and four outlet SKUs? Close the U by Moen app. Note: If comparing the temperature of the water to an adjacent lavatory faucet, you may notice the temperature may not be as hot (or as cold) in the tub/shower valve. The cloud saves your account information, personalized presets, along with shower system settings, and enables syncing, controller and valve software updates. Examples of starting the shower using Alexa: "Alexa, ask Moen (pronounced 'Moe-en') to start my shower" - turns shower on to 100 degrees with primary shower fixture running, "Alexa, ask Moen to turn on my shower to 98 degrees" - turns shower on to 98 degrees with primary shower fixture running, "Alexa, ask Moen to start preset Workout" - turns on your shower to all the settings you customized for your "Workout" preset within the U by Moen app. Use penetrating oil to help loosen corroded mounting nuts. First, make sure the shower is off. What kind of cleaner can I use on my LifeShine® faucet? Live smart water assistance directly in the Flo by Moen app to help diagnose alerts in real-time, troubleshoot your unique home setup, and get expert advice on plumbing maintenance from our team of experts. How do I disable or re-enable the sensors? A minimum space of 10 x 6 is required for the controller either inside the shower or on an easily accessible wall adjacent to the shower (in-shower is recommended). For example, don't use "Shower" at the end of each preset name. Feel the temperature of the inlet lines. How do I get the latest controller features? Moen brought this technology to the market through a collaboration with development partners. As long as you are connected to WiFi, you should be able to activate and control your shower. Select 'Settings', and scroll to the bottom of the page. Inspect the pivot rod. Can I use the U by Moen shower during a power outage? You will receive a notification when this feature becomes available. Flow volume is limited by the shower devices plumbed to the valve outlets. Are there any layout considerations I need to be aware of before the controller is installed? Turn on the shower to a specific preset (created within the U by Moen app) or to a specific temperature. The side sprayer would need to be replaced. The blue light indicates that you are in electronics mode. Can I upgrade my four outlet ioDigital valve shower to the four outlet U by Moen shower without a major remodel? If this is a new installation, the hose will need to be calibrated. However, within the mobile app, the language can be modified by going to the “Settings” tab. It is possible to have either a threaded connection (identified by a metal nut at the end of the hose) or our Hydrolock connection (a black piece with a white clip at the end of the hose) on the side sprayer hose. How many smart phones can be connected to the controller? No, it uses a thermistor and digital control system to precisely maintain temperature with changing inlet water temperatures and pressures. If this rod is broken, it will need to be replaced. How many spray outlets shower devices can be used in a digital vertical spa? Note: The installation instructions for your faucet will illustrate on how to do this. Please view our Find Your Product section to determine your model. Depending on the location of the water supplies, it may need to be reversed. Note: For ½" ExactTemp valves refer to original service manual. Simply remove the handle and reinstall. The remote controls will work at a distance of up to 30 feet. The number of o-rings inside of your spout will vary depending on the model. Yes, the rainshower includes two check valves. Are the products contained in the capsules tested on animals? Insert the other end of the cable into the data port at the bottom of the valve. Then secure each support with wood screws (not provided). When the valve detects a power outage, the shower will safely turn off. The U by Moen shower does not measure/display water usage. Moen takes your privacy and security seriously. How do I activate INLY aromatherapy shower capsules? Manual operation: Use the handle as you normally would. Secure Valve: Use provided shower valve mounting screws (L) to secure shower valve (F); tighten screws. At the initial set-up of the controller, the time zone is selected. Before installing the U by Moen shower system, it’s important to consider a few key factors such as the number of shower outlets the homeowner intends to use in the shower, valve placement, location of a usable electrical outlet and strength of WiFi signal. Do you need a larger hot water tank to operate the U by Moen shower? The temperature on my Moentrol shower seems to be reversed ? Note: If the system is left in the paused state, it will automatically shut off after five minutes. 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